Returns

My policy lasts 15 days, I begin counting from the day of delivery.  If more than 15 days have gone by since your item was tracked as delivered, then I will be unable to issue a refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Please email me if there is something wrong with your item, and I will do my best to resolve the issue. 

Refunds will be returned in the original form of payment. 

I only replace items if they are defective or damaged.  

I request photos of any damaged items, and it is at my discretion to send out a replacement. 

If you decide to return your item instead of requesting a replacement, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If your concern is not addressed here, I am happy to help, and want to hear from you. For further assistance, send an email to simone@calliedecor.com and add "Return" to the subject line.