1. Ingredients?  My fragrances oils do not contain contain phthalates or parabens.  My candles are made with a proprietary wax blend. The National Candle Association states that “validated” scientific studies have shown that all major candle waxes exhibit the same basic burn behavior and produce virtually identical combustion byproducts, both in terms of composition and amount. To date, no peer-reviewed scientific study has ever collected or analyzed any emissions data on any candle wax, including petroleum-based paraffin, and proven them to be harmful to human health.”
2. How do I get the most from my candle? Allow your candle to burn long enough to get a full melt pool, this will allow all of the fragrance notes to be released. Trim you wick either before or after burning to have a cleaner burn. Use your snuffer to turn your candle off, by simply placing it on top and leaving it, this will prevent the smoke that comes from blowing the candle out. And, never leave your candle unattended.
3. How long can I expect delivery to take?  Orders are shipped in batches, once on Sunday mornings and once midweek. I ship with UPS, you can generally expect to receive your order within a week. Your tracking number will be emailed. I offer a number of UPS rates, and you will be able to select the best option for your needs. Shipping is calculated in the shopping cart and determined according to your location.
4. Which payment options do you accept?  I accept all major credit cards, as well as Google Pay, Apple Pay, Pay Pal, and Elo.
5. What is your return policy?  My policy lasts 15 days, I begin counting from the day of delivery.  If more than 15 days have gone by since your item was tracked as delivered, then I will be unable to issue a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. Please email me if there is something wrong with your item, and I will do my best to resolve the issue. Refunds will be returned in the original form of payment. I only replace items if they are defective or damaged. I may request photos of any damaged items, and it is at my discretion to send out a replacement. Shipping costs are non-refundable. If you receive a refund, the total refund will not include shipping costs. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If your concern is not addressed here, I am here to help, and want to hear from you. For further assistance, send an email to simone@calliedecor.com and add "Return" to the subject line.
6. Do your offer order pickup?  At the moment, we do not offer order pickup. We do offer shipping.
7. Do you offer wholesale?  Yes, Callie Decor is always looking to work with other boutiques. Please send an email to simone@calliedecor.com, with "wholesale" in the subject line if you are interested.
8. Do you ship Internationally? At the moment, we do not ship internationally

At the moment, Callie Decor does not ship internationally.

Orders ship in batches on Sunday mornings and once midweek. I utilize UPS, orders usually arrive in 2-3 days after shipping.

Please allow for longer processing times if you have ordered a wall tapestries, as those are made to order. 

Callie Decor does not ship to B.O. Boxes.

If you have any questions or concerns, please email,  Simone@Calliedecor.com

Thank You

Returns

My policy lasts 15 days, I begin counting from the day of delivery.  If more than 15 days have gone by since your item was tracked as delivered, then I will be unable to issue a refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Please email me if there is something wrong with your item, and I will do my best to resolve the issue. 

Refunds will be returned in the original form of payment. 

I only replace items if they are defective or damaged.  

I request photos of any damaged items, and it is at my discretion to send out a replacement. 

If you decide to return your item instead of requesting a replacement, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If your concern is not addressed here, I am happy to help, and want to hear from you. For further assistance, send an email to simone@calliedecor.com and add "Return" to the subject line. 

Hey,

I'm so glad you want to know more about Callie Decor. 

Callie Decor candles are handmade in Chicago and feature custom aromas mixed into a proprietary wax blend. 

My tapestries are hand painted on Duck Cloth.  They are beautiful and timeless, and complement any decor. They celebrate the Poets and the Poetry of HIP-HOP ❣️✨
::
I capture the poetry of my favorite writers, they defy the "archetype" of what America defines as poetic value. I do this for the lovers of the "Lost Poets" and the "Usual Suspects". WORDS HAVE POWER, and I intend to promote the power that can be found in the lyrics written by some of Hip Hops most lauded as well as the most unsung writers. I am moved by the lyricism and I’m ecstatic to showcase the genius behind the geniuses in this way.

⁠I create for my parents and grandparents who were not able to fully express their creativity. I do this in the hopes that my freedom to create will not only pay homage to their sacrifices and bondage, but also for my children who need to see freedom in order to see themselves as free.  

Callie is my Maternal Grandmother :: she is 96.
Callie is my Great Grandmother :: she is in the Heavens.
The magic in the name is that Grandmother and Great Grandmother shared a name, but not blood, they were not related.  Instead, my Grandfather was raised by Great Grandmother Callie, and later met and married Grandmother Callie when he moved North to Chicago from the Mississippi Delta during the Great Migration. 

Because of this, the name Callie has always felt like magic to me.
I honor their magic, and them with Callie Decor. ✨🧚🏽‍♀️❣️
I invite you to dazzle those who enter your space💫
Come along with me, and follow my Instagram page @callie_decor 🤎